FAQ

Do you sell other wedding items?

We sell a wide variety of items for weddings geared towards the Asian community. Visit both of our stores to see the amazing selection on offer. If you are unable to visit you can email us and we will do our best to help you
Are the items on the website in stock and ready to ship?

Yes all items unless otherwise stated are in stock and will be dispatched the next working day.
Do you have more in store?

We sell an even greater variety of items in both of our stores. We can answer any questions via instant chat or you can email us
How accurate are the colours of the jewellery in the photos?

We use natural lighting and shoot with a professional dSLR camera. We do our best to include different backgrounds in our images to help demonstrate the colours. Rest assured that we only sell items if the photo accurately represents it. You are also welcome to visit either of our stores where you can see the jewellery in person
What are your shipping costs?

Free UK Standard Delivery on Health and Beauty Products (unless otherwise stated) UK Standard Delivery (3-5 working days) - £3.99 UK Standard Delivery for orders over £50 – Free UK Priority Shipping (1 Working Day) - £15 International Delivery - £25 International Delivery for orders over £125 - Free
How reliable is your delivery service?

All orders are handled by the most reliable delivery services to ensure that they arrive undamaged and on time. Your order will have a unique code which can be used to determine if your item has been delivered. Tracking services vary between courier service.
How do I return an item/order?

Firstly please view our Returns Policy before applying for a refund. Customers are asked to send items back to our Returns address. To avoid refusal of refund it is important that the order is packaged to ensure it is not damaged in transit. The cost of delivery will be at the customers own expense.